Maandishi ya Kiingereza ndiyo yanayotawala. Tafsiri ya Kiswahili inatolewa kwa urahisi tu.
The English text governs. The Kiswahili translation is provided for convenience only.
Who we are
Biashara Control Center is provided by NOTTA INNOVATIONS LTD ("we", "us"). For any privacy question or request, write to us through the Contact page (/contact). No account is needed to do so.
Information you give us
Your account: name, e-mail address, password or Google/Apple sign-in, and optionally a phone number and profile photo. Your business: its name, branches, contact and tax details. The records you and your staff enter: products and stock, sales and receipts, customers and their balances, suppliers and purchases, expenses, staff, attendance and payroll, deliveries, and photos you attach such as product pictures, logos and receipts.
Information collected automatically
When you use the service we record sign-in sessions, the type of device and browser, IP address, and error and security logs, so we can keep accounts safe and the service working. We do not use advertising identifiers, show ads, or track you across other companies’ apps or websites.
Camera, microphone and photos
The apps use the camera only when you choose to photograph a product, scan a barcode or photograph an invoice, and the photo library only when you pick a picture. The microphone is used only while you speak a question to BCC Assistant; your speech is turned into text by the phone’s or browser’s speech service and we keep the text of the question, not the recording.
How we use information
To provide and secure the service; to show each business its own records, reports and reminders; to answer questions you ask the BCC Assistant; to send account and business e-mails such as invitations, receipts and statements you request; to process plan payments; to give support; and to fix problems and improve reliability. We do not sell personal information.
Who we share it with
Only with service providers that run the service for us, under their own security and privacy commitments: Base44 (hosting, database, file storage, e-mail delivery and access to the AI model that answers questions to the BCC Assistant, which receives the business records relevant to the question asked); Google and Apple, if you choose to sign in with them; Stripe, if you pay for a plan by card; and Meta Platforms (WhatsApp), if you message our WhatsApp support line (see WhatsApp support below). We also disclose information when the law requires it. Your business data is never shared with other businesses on the platform.
Business data and staff
A business owner controls their workspace: who can join, what each staff member can see, and the records about their customers, suppliers and staff. We process those records on the business’s behalf. Customers and staff of a business should contact that business about their information; we will help the business respond.
WhatsApp support
You can message Biashara Control Center support on WhatsApp. When you do, we store: your WhatsApp phone number; the name on your WhatsApp profile; the messages you send us and the replies we send back, with the time of each; and the delivery status of our messages (sent, delivered, read or failed). We do not save the content of photos, voice notes or files you send; we only note that one arrived. If your number matches a Biashara Control Center account or business, we link the conversation to it so we can help you faster. We use this only to answer your support request and to follow it up; we do not use it for advertising and we do not sell it. Please never send passwords, PINs, card numbers or one-time codes on WhatsApp.
Who can see WhatsApp messages
Biashara Control Center support staff of NOTTA INNOVATIONS LTD can read the conversation and reply to it. Before a person is needed, an automated assistant may answer how-to questions. It answers only from the Biashara Control Center app guide: it does not look up anyone’s business records, and the text of your message is sent to the AI model we reach through Base44 so it can write the reply. Anything it cannot answer is handed to support staff. Your messages are not shown to other businesses or customers.
Meta and WhatsApp
WhatsApp is run by Meta Platforms. For our support line, Meta acts as our provider (WhatsApp Business Platform): messages travel through Meta’s servers and are processed by Meta under its own terms and privacy policy, which also apply to your use of WhatsApp. We receive your messages and number from Meta and keep our own copy as described here.
How long we keep WhatsApp messages and how to delete them
We keep a WhatsApp support conversation for up to 12 months after its last message, then delete it. To have your number, name and messages deleted sooner, write to us through the Contact page (/contact) and give the WhatsApp number you used. We confirm it is yours and delete the conversation within 30 days. We may keep a record that a request was made, without the messages, to show we acted on it.
How long we keep it
Account information is kept while the account exists and removed when it is deleted. Business records are kept while the business uses the service. When a business is closed, its records are kept only as long as tax and accounting law requires, then deleted. Security logs are kept for a limited period. WhatsApp support messages follow the separate period above. Backups are overwritten on a rolling basis.
Deleting your account
In any of the apps or on the website: Settings → Profile & Info → Delete my account, then type DELETE to confirm. Your sign-in and profile are removed immediately. If you own a business, that business is closed at the same time and its staff lose access. If you cannot sign in, see the Delete your account page (/delete-account).
Your rights
You can see and correct your information in the app at any time, export business records from the Exports page, and delete your account as described above. You may also ask us for a copy of your information, to correct or delete it, or object to how it is used, through the Contact page. We answer within 30 days.
Security
All traffic is encrypted with HTTPS. Access is limited by role inside each business, sensitive actions are recorded in an audit log, and staff access can be withdrawn by the owner at any time. No system is perfectly secure, so please protect your password and tell us at once if you suspect misuse.
Children and changes
The service is for businesses and is not directed to children under 18. If this policy changes in a meaningful way we will update the date at the top and tell account holders in the app.